Event Operations Manager (m/f/d)

Festanstellung, Vollzeit · Berlin

Your mission

Work as part of an operations team to deliver the logistics for a large-scale international exhibition, taking ownership of the delivery of a variety of key tasks assigned to the Operations Manager role.
Work across multiple projects at the same time, for example, side events in the run up to the event, management of special areas (eg IFA Next, Gala dinner)
Manage event operations budgets, future planning, and forecasting in line with budget expectations and report to the line manager.
Supplier sourcing, contract negotiation, and management of relationships with venue services and key contractors.
Able to manage large scale signage design and fulfilment, complex registration planning and execution, several side events with critical industry partnerships.
Collaborate with the event team including customer success, content, marketing, PR, sales, and finance to ensure maximum awareness of all event elements.
Able to think outside the box and come up with innovative ideas.
Timely and clear communication with customers.
Ensure delivery and fulfillment of all sponsorship and exhibitor packages as sold by the portfolio stands, branding, branded items, features, etc.
Design and manage floor plans.
Manage the tender process when appointing suppliers.
Responding quickly and calmly to requests from visitors, speakers, sponsors, and exhibitors’ pre-event and onsite. The ability to remain calm in high-pressure environments is important.
Consideration and management of health and safety issues and decisions.
Accurate and timely communication of cash flow for all operations costs, ensuring internal payment processes are followed and payments are made on time.
Methodical filing and record keeping.
Post-show evaluation and development.
Attend training courses as directed by the Line Manager.
At all times representing IFA Management in a professional manner.

Your profile

Proven experience in the international conference and exhibition industry.
Experience in designing and coordinating feature builds for exhibitions.
Organised and methodical.
Experience of working on multiple projects at one time.
Proven experience of creating and managing event operations budget, future planning, forecasting, and delivering on target.
Health & Safety Course qualification – preferably IOSH Managing Safely would be beneficial.
Excellent communication skills.
Excellent command of written and spoken English and German language knowledge.
Keen to embrace and learn to use new technology and IT systems.
Able to deal with a broad range of people at every level.
Strong social and communication skills.
Understanding of sustainability actions which can support events (not necessary but helpful)
A customer-first mindset.
Self-motivated, proactive, and able to take responsibility.
Able to work within a team.
An astute negotiator.
Attention to detail.
Ability to meet deadlines and resolve problems under pressure.
Effective time management.

Why us?

This is what we offer you:

A varied and responsible role in an international environment
The opportunity to participate in one of the most innovative technology events in the world
A motivated and collegial team that looks forward to meeting you
Plenty of room for personal and professional development
An attractive office in the centre of Berlin
Participation in the Corporate Benefits programme

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About us

IFA Berlin is the world's leading trade fair for consumer electronics and home appliances.
Held each year, it brings together international industry leaders, media representatives and visitors with a passion for technology, setting trends for the future of the technology industry.