Event Operations Manager (all genders)

Permanent employee, Full-time · Berlin

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Your mission
  • Work as part of an operations team to deliver the logistics for a large-scale international exhibition, taking ownership of the delivery of a variety of key tasks assigned to the Operations Manager role.
  • Work across multiple projects at the same time, for example, side events in the run up to the event, management of special areas (eg IFA Next, Gala dinner)
  • Manage event operations budgets, future planning, and forecasting in line with budget expectations and report to the line manager.
  • Supplier sourcing, contract negotiation, and management of relationships with venue services and key contractors.
  • Able to manage large scale signage design and fulfilment, complex registration planning and execution, several side events with critical industry partnerships.
  • Collaborate with the event team including customer success, content, marketing, PR, sales, and finance to ensure maximum awareness of all event elements.
  • Able to think outside the box and come up with innovative ideas.
  • Timely and clear communication with customers.
  • Ensure delivery and fulfillment of all sponsorship and exhibitor packages as sold by the portfolio stands, branding, branded items, features, etc.
  • Design and manage floor plans.
  • Manage the tender process when appointing suppliers.
  • Responding quickly and calmly to requests from visitors, speakers, sponsors, and exhibitors’ pre-event and onsite. The ability to remain calm in high-pressure environments is important.
  • Consideration and management of health and safety issues and decisions.
  • Accurate and timely communication of cash flow for all operations costs, ensuring internal payment processes are followed and payments are made on time.
  • Methodical filing and record keeping.
  • Post-show evaluation and development.
  • Attend training courses as directed by the Line Manager.
  • At all times representing IFA Management in a professional manner.
Your profile
  • Proven experience in the international conference and exhibition industry. 
  • Experience in designing and coordinating feature builds for exhibitions.
  • Organised and methodical. 
  • Experience of working on multiple projects at one time.
  • Proven experience of creating and managing event operations budget, future planning, forecasting, and delivering on target. 
  • Health & Safety Course qualification – preferably IOSH Managing Safely would be beneficial.
  • Excellent communication skills. 
  • Excellent command of written and spoken English and German language knowledge.
  • Keen to embrace and learn to use new technology and IT systems.
  • Able to deal with a broad range of people at every level. 
  • Strong social and communication skills. 
  • Understanding of sustainability actions which can support events (not necessary but helpful)
  • A customer-first mindset.
  • Self-motivated, proactive, and able to take responsibility. 
  • Able to work within a team.
  • An astute negotiator. 
  • Attention to detail.
  • Ability to meet deadlines and resolve problems under pressure. 
  • Effective time management.
Why us?

This is what we offer you:

  • A varied and responsible role in an international environment
  • The opportunity to participate in one of the most innovative technology events in the world
  • A motivated and collegial team that looks forward to meeting you
  • Plenty of room for personal and professional development
  • An attractive office in the centre of Berlin
  • Participation in the Corporate Benefits programme
About us

IFA - the world’s largest consumer electronics and home appliances trade show is now organised by IFA Management GmbH – a joint venture founded by gfu Consumer & Home Electronics GmbH together with Clarion Events Ltd, one of the world’s leading independent event organizers.
Under the new partnership, IFA plans to build on its success by expanding its digital offering and the IFA Next brand to add more start-ups and innovative products to the event. The new partnership will invest in features, new experiences, and entertainment to generate more value and excitement for attendees, sponsors and exhibitors.  

https://www.ifa-berlin.com/about
Deine Aufgaben
  • Work as part of an operations team to deliver the logistics for a large-scale international exhibition, taking ownership of the delivery of a variety of key tasks assigned to the Operations Manager role.
  • Work across multiple projects at the same time, for example, side events in the run up to the event, management of special areas (eg IFA Next, Gala dinner)
  • Manage event operations budgets, future planning, and forecasting in line with budget expectations and report to the line manager.
  • Supplier sourcing, contract negotiation, and management of relationships with venue services and key contractors.
  • Able to manage large scale signage design and fulfilment, complex registration planning and execution, several side events with critical industry partnerships.
  • Collaborate with the event team including customer success, content, marketing, PR, sales, and finance to ensure maximum awareness of all event elements.
  • Able to think outside the box and come up with innovative ideas.
  • Timely and clear communication with customers.
  • Ensure delivery and fulfillment of all sponsorship and exhibitor packages as sold by the portfolio stands, branding, branded items, features, etc.
  • Design and manage floor plans.
  • Manage the tender process when appointing suppliers.
  • Responding quickly and calmly to requests from visitors, speakers, sponsors, and exhibitors’ pre-event and onsite. The ability to remain calm in high-pressure environments is important.
  • Consideration and management of health and safety issues and decisions.
  • Accurate and timely communication of cash flow for all operations costs, ensuring internal payment processes are followed and payments are made on time.
  • Methodical filing and record keeping.
  • Post-show evaluation and development.
  • Attend training courses as directed by the Line Manager.
  • At all times representing IFA Management in a professional manner.
Über uns
Die IFA Berlin ist die weltweit größte Messe für Unterhaltungselektronik und Haushaltsgeräte. Während unserer Veranstaltung im September 2024 konnten wir ein Jahrhundert des technischen Fortschritts feiern. Seit 100 Jahren steht die IFA an der Spitze von Technologie und Innovation.
Die IFA fungiert seit 1924 als Plattform für  Markteinführungen neuer Technologien. Detektorgeräte, Röhrenradioempfänger, das erste europäische Autoradio und Farbfernsehen wurden erstmals auf der IFA vorgestellt. Von Albert Einstein, der 1930 die Messe eröffnete, bis zur Einführung des ersten Videorekorders 1971 spielt die IFA  Berlin eine bedeutende Rolle im technologischen Wandel, indem sie  Branchenpioniere und innovative Produkte unter einem Dach zusammenbringt.
      
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